Never lose your email data
- Rediffmail For Work’s Email Backup system is a cloud-based backup system that stores all the emails sent by and received from an email address in a separate cloud environment. The backup system totally replicates the mailbox structure of a user's primary mailbox.
- What would happen if a user were to accidentally delete a bunch of emails from his mailbox? Or, if a user’s hard disk were to crash and his emails were to get deleted? Rediffmail For Work’s Email Backup feature ensures that even in the case of such unforeseen circumstances, there’s no loss of data and work goes on as usual.
It’s not a complicated system
- Rediffmail For Work’s Email Backup is automated, scalable, and easy to operate.
- An administrator can restore the backup of an email address with a single click after selecting the date range for which the email data needs to be restored.
Key Features
The backup process is continuous
The system automatically backs up the emails sent from and received by the mailbox, so the administrator does not have to worry about the periodicity of the backup.
Backup selected mailboxes
Frequently Asked Questions (FAQs)
1. How frequently is backup taken?
Storing emails in a backup mailbox is a continuous process. As soon as the user sends or receives a mail, it also gets stored in the backup mailbox.
2. Can sent mails also get backed up?
Yes. Every email sent from the web interface and the mobile app gets backed up. However, if you are using desktop mail clients such as Mozilla Thunderbird or Microsoft Outlook, the sent emails will not be backed up unless the user has allowed the sent emails to be saved from the Settings option.
3. How secure is backup? Who can access the backup system?
The backup mailbox is completely secure. Only the IT administrator has access to the email backup system.
4. Can users restore the mails by themselves?
To restore mails or complete mailbox, users have to send a request to the administrator. The administrator then restores mails in the primary mailbox. User can then access them on webmail or download in their desktop mail clients again.
5. In which folder will the mails be restored?
Our backup solution retains the mailbox folder structure. Thus when the mails are restored, they are restored in their respective folder on the primary mailbox. For e.g. sent mails will be restored in the sent folder of the primary mailbox.
6. How to restore the user’s mailbox when his primary mail account is deleted?
The administrator has to create a user again with the same email id and restore the mailbox.
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