An intuitive list of contacts and email addresses that matter to your email domain
- The Global Address List is a searchable directory of all the users, groups, shared contacts, and resources that make up your business email domain. A domain’s Global Address List would include primary email address of each user in the domain, as well as the user’s email aliases or nicknames, and other parameters. The IT admin can also add contacts or customize fields.
- To access Contacts, click on the Address Book link on the left pane in the web interface. Click on the “View” button and select either “List” or “Cards” to view your contacts in list form or as contact cards respectively.
Add Emailed Contacts automatically to your address book
- Rediffmail For Work can automatically add names and email addresses to your Contacts list based on the emails you have sent. To enable this feature, just click on “Settings” and then click on “Save sent Email IDs”.
- A user can quickly find a contact by using the Search tool in the top web interface. Type part of the name you are searching for in the box, and then click the “Search” button (or hit “Return”) to find your contact in the address book, or all the emails in your inbox that contain the contact’s email ID.
Contacts remain in sync across devices
- A user’s personal and Global Address Book always remains in sync with the cloud data on webmail and the mobile app. To enable contacts sync across the desktop mail client users, Rediffmail for Work provides a specially developed mail client plugin that needs to be installed one-time.
Key Features
Multiple Address Books
2 types of address lists are concurrently available to each user:
- Personal contacts, that are automatically extracted from the mails sent by that particular users and
- The global address book as defined by the administrator, as per the organizational policy.
Group ID
Group email addresses are those used by more than one user, or by a team, such as support@xyzenterprise.com or sales@xyzenterprise.com. A user license is required to create a group ID as it comes with a specific storage and also several additional features that control how the members of the group can mail within the group.
Distribution/Mailing List or Newsletters
The IT admin can create lists from the admin control panel. Enter a name for your distribution list and then enter email addresses. You can search your Contacts folder, your Global and Personal Address Books for email addresses to add to your list, or you can enter them manually in the box below. Advanced options are available to create mailing lists based on various parameters like department, location etc.
Address Book in Hybrid setup
With a directory service and Single-Sign-On (SSO) it is also possible to create, manage and update all the type of email addresses from any of the two or more email service providers on the business domain. This prevents human errors and increases efficiency.
Frequently Asked Questions (FAQs)
1. Can I add external email accounts in Global address book?
Yes; the administrator can add email accounts that are not part of your domain from the admin panel. Once added, these email accounts will be then seen in all users Global Address book of the user.
2. Is it possible to sync the global address book with Microsoft Outlook?
Yes, Rediffmail for Work has a plugin that can be installed on the user’s machine. This plugin will sync the global address book & make it available for the user on Microsoft Outlook
3. How can I export my personal address book?
You need to login to your webmail in the browser. Click on Contacts bar in the left side. In the contacts page, on the menu bar, you will see Export address book.
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