Peace of mind even when the going gets tough
- At RediffmailforWork, we have anticipated a set of emergency situations that can hamper the smooth working of our data centers. These situations may include natural disasters like flood, earthquakes or fire, a raging pandemic, or incidents such as cyber attacks, equipment or network failure, power outages or terrorist attacks. In the event of any of the aforementioned emergencies that might compromise our primary data center, mail services will resume from a different geographic location.
- The goal of Rediffmail For Work’s Data Recovery service is to ensure that email services carry on uninterrupted even in tough situations and business communication goes on unaffected.
No compromise on email security
- Spam detection and other checks will be performed on all incoming and outgoing mails even under a disaster recovery system.
- We are cognizant of the fact that the shutting down of email service can result in huge losses to the businesses depending on emails for their everyday operations. The idea is to minimize these losses as far as possible.
Well-structured Business Continuity Plan (BCP)
- Your email data is stored in two different data centers that are geographically apart and in different seismic zones. All emails (sent and received) are delivered and updated at both data centers, in real time. During exigencies, your emails can be served from the secondary data center, thus allowing your business operations to continue without any interruption.
Key Features
Separate access
Mail sign-in and access will be provided from a different domain, that’ll be shared with you when you avail of the disaster recovery service.
Not extended to auxiliary features
As it stands today, our disaster recovery service cannot be extended to auxiliary features supporting the mail service, such as Group Chat, RCloud, Calendar, etc.
Frequently Asked Questions (FAQs)
1. Why is Disaster recovery needed?
It is a setup activated in a different data centre altogether, this means your data is available at a primary location & is also is sync with the other data centre. For business continuity, if any emergencies affect our primary data centre, your mail services will still continue from the other data centre.
2. How is Rediffmail for Work’s disaster recovery different from the backup feature?
Rediffmail for work backup feature is useful when you want to restore data for a particular user however as the term ”Disaster” suggests incase of any unavoidable emergencies with the primary data centre, your business continuity should not get hampered & hence a separate setup is needed for business continuity
3. Will there be any delay in email delivery?
Rediffmail for Work disaster recovery is built with almost real time sync process wherein the data available in the primary data centre keeps syncing with the other data centre.
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